SUPPORT COORDINATOR & PLAN MANAGER PORTAL
Fast-Track Your Participants to
Unhurried, Genuine Care.
Partner with an NDIS-registered nationwide provider offering a 24-hour response guarantee. We prioritise transparent communication and personalized placements to ensure your participants achieve true sustainable changes.
24-Hour Response Guarantee
Support Coordinators & Plan Managers
We understand the pressure of finding the right fit. Our promise to you: clear communication, fast placements, and an empathetic approach ensuring participants are never just a number.
Why Partner With Us?
Streamlined processes designed to support your workload and prioritize participant outcomes.
24-Hour Response Guarantee
Instant action on all referrals. We review and respond within one business day to keep your participants moving forward.
Empathetic Matching
Fourteen years of experience ensures we pair participants with workers based on genuine personality fit and complex care needs.
Sustainable Life Changes
Our fierce dedication to client advocacy means support workers have the tools needed to deliver meaningful, quality care and outcomes.
Seamless Integration Process
A transparent, straightforward timeline from referral to ongoing support.
1
Referral & Intake
Submit online. We acknowledge receipt within hours and begin our review.
2
Assessment & Matching
We consult with you and the participant to find the ideal support worker fit.
3
Service Agreement & Care
Paperwork finalized, schedules set, and unhurried care commences.
Priority Referral Intake
Secure, fast, and direct. Submit your referral below for our 24-hour response.
Trusted by Coordinators, Focused on Compliance
We maintain rigorous standards to ensure peace of mind for both you and your participants. Our commitment to compliance means you can confidently recommend our services.
NDIS Compliant
Strict adherence to all NDIS Practice Standards and rules.
Fully Insured
Comprehensive coverage for all workers and activities.
Vetted Staff
Thorough background checks, screening, and ongoing training.
Clear Reporting
Timely, transparent progress notes and incident reporting.
"Radiant Care and Support has been a breath of fresh air. Their fast response time and genuine care for my participants makes my job as a Support Coordinator so much easier."
— Sarah M., Independent Support Coordinator
Referral FAQs
Common questions from Support Coordinators and Plan Managers.
What is your current availability for new participants?
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How quickly can services commence after referral?
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How do you manage potential conflicts of interest?
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Radiant Care and Support
Where Participants Are Never Just Another Number.
